Effective Date: March 8, 2026 | Last Updated: March 8, 2026
These Terms of Service ("Terms," "Agreement") govern your access to and use of all services, platforms, websites, applications, and communities operated by Prozilli Inc., doing business as Prozilli Entertainment ("Prozilli," "we," "us," "our"). Please read these Terms carefully before using any of our services.
By accessing, browsing, or using any service, website, application, community server, stream, or platform operated by Prozilli Inc. (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and any additional guidelines, rules, or policies referenced herein or posted on the applicable Service. These Terms constitute a legally binding agreement between you ("User," "you," "your") and Prozilli Inc.
If you do not agree to these Terms in their entirety, you must immediately discontinue use of all Services and refrain from accessing any Prozilli platform, website, community, or application. Your continued use of any Service after the posting of revised Terms constitutes your acceptance of and agreement to those changes.
These Terms apply to all users of the Services, including without limitation users who are viewers, streamers, community members, roleplay participants, contributors of content, and visitors.
You must be at least thirteen (13) years of age to use the Services. If you are under the age of thirteen (13), you are expressly prohibited from using any Service and must not create an account, join a community, participate in streams, or interact with any Prozilli platform.
If you are between the ages of thirteen (13) and eighteen (18) (or the age of majority in your jurisdiction, whichever is greater), you may only use the Services with the express consent and supervision of a parent or legal guardian. Your parent or legal guardian must review and agree to these Terms on your behalf. By permitting a minor to use the Services, the parent or legal guardian agrees to be bound by these Terms on the minor's behalf, assumes full responsibility for the minor's use of the Services, and accepts all associated risks.
Certain Services or features may require you to be at least eighteen (18) years of age, including but not limited to:
You are responsible for ensuring that your use of the Services complies with all applicable local, state, national, and international laws and regulations. If the use of the Services is prohibited in your jurisdiction, you must not access or use the Services. Prozilli makes no representation that the Services are appropriate or available for use in all locations.
By using the Services, you represent and warrant that you meet all eligibility requirements set forth in this section. If we discover or have reason to believe that you do not meet these requirements, we reserve the right to immediately suspend or terminate your access to the Services without notice or liability.
For the purposes of these Terms, the following definitions apply:
Certain Services may require you to create an account or link existing third-party accounts. When creating an account or registering for any Service, you agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy. You may not provide false, misleading, or deceptive information during the registration process.
Prozilli offers a voluntary account linking system (accessible at the /link page) that allows you to connect your identities across multiple platforms, including but not limited to Discord, Twitch, Kick, YouTube, Trovo, TikTok, Facebook, and FiveM. Account linking is entirely voluntary and is not required to use the Services. By linking your accounts, you consent to Prozilli accessing your public profile information from the linked platforms and associating your identities across those platforms for the purposes of community recognition, cross-platform engagement, and personalized service delivery.
You are solely responsible for maintaining the confidentiality and security of your account credentials, including passwords, API keys, and access tokens. You are responsible for all activities that occur under your account, whether or not authorized by you. You agree to immediately notify Prozilli of any unauthorized use of your account or any other breach of security. Prozilli shall not be liable for any loss or damage arising from your failure to secure your account.
Each individual may maintain only one identity per Service. You may not create, maintain, or use multiple accounts on any single Service for the purpose of evading bans, manipulating systems, deceiving other users, or circumventing any limitations or restrictions imposed by Prozilli. The creation of alternate or duplicate accounts to circumvent enforcement actions (including but not limited to bans, mutes, warnings, or restrictions) is strictly prohibited and constitutes grounds for permanent termination of all associated accounts.
You may not impersonate any person or entity, including but not limited to Prozilli staff, moderators, administrators, other users, public figures, or representatives of any organization. You may not falsely state or otherwise misrepresent your affiliation with any person or entity, nor create an account or profile designed to mislead others about your identity.
Prozilli reserves the right to suspend, restrict, or permanently terminate any account at any time, with or without notice, for any reason, including but not limited to violations of these Terms, community guidelines, or applicable law. In the event of account termination, you may lose access to all data, content, progress, and privileges associated with your account. Prozilli is under no obligation to provide a refund, compensation, or restoration of any kind upon account termination.
Unless otherwise expressly authorized in writing by Prozilli, the Services are made available for your personal, non-commercial use only. You may not use the Services, or any content or information obtained from the Services, for any commercial purpose without the prior written consent of Prozilli Inc.
You agree to use the Services in full compliance with all applicable local, state, national, and international laws, rules, regulations, and ordinances. You are solely responsible for ensuring that your use of the Services does not violate any applicable law in your jurisdiction.
You agree to abide by all community guidelines, rules, and codes of conduct posted for each Service. Community guidelines may be updated from time to time, and it is your responsibility to review them periodically. Each community within the Prozilli ecosystem (including but not limited to the Prozilli Gaming Discord, ZO Syndicate Discord, and ZO Syndicate RP server) may maintain its own specific rules that supplement these Terms.
When using the Services in conjunction with third-party platforms, you agree to comply with the terms of service, community guidelines, and policies of those platforms, including but not limited to:
Violations of third-party platform terms that occur while using the Services may also constitute a violation of these Terms and may result in enforcement action by Prozilli, independent of any action taken by the third-party platform.
You agree to interact with other users, community members, staff, and the LISA AI system in a respectful and responsible manner. The Prozilli community is built on principles of mutual respect, creativity, and genuine engagement. All users are expected to contribute positively to the community environment.
You agree not to engage in any of the following prohibited activities while using the Services. Violations may result in warnings, temporary suspensions, permanent bans, or legal action at Prozilli's sole discretion.
You may not engage in, encourage, or facilitate harassment, bullying, intimidation, hate speech, or discrimination of any kind. This includes but is not limited to conduct targeting individuals or groups based on race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religion, disability, age, veteran status, or any other protected characteristic. This prohibition applies to all forms of communication, including text, voice, video, images, emotes, and roleplay interactions.
You may not disclose, share, publish, or threaten to disclose any personally identifiable information ("PII") of any individual without their explicit, informed consent. This includes but is not limited to real names (when not publicly associated with a user's online identity), home addresses, phone numbers, email addresses, IP addresses, workplace information, school information, financial information, photographs taken without consent, or any other information that could be used to identify or locate a person. Any attempt to discover, collect, or distribute the personal information of another user is strictly prohibited.
You may not exploit bugs, glitches, vulnerabilities, or unintended features in any Service. You may not use cheats, hacks, aimbots, speed hacks, wallhacks, mod menus, trainers, injection tools, or any other unauthorized third-party software, scripts, or tools that provide an unfair advantage, modify the intended experience, or interfere with the normal operation of any Service. You may not exploit the CAD/MDT system, server mechanics, or any other tool in a manner inconsistent with its intended purpose.
You may not circumvent, evade, or attempt to circumvent or evade any ban, suspension, mute, restriction, or other enforcement action imposed by Prozilli or its authorized moderators and administrators. This includes but is not limited to creating new accounts, using alternate accounts, using VPNs or proxies to mask your identity, asking other users to act on your behalf, or using any other method to regain access to a Service from which you have been restricted.
You may not send, post, or transmit unsolicited or unauthorized advertising, promotional materials, spam, chain messages, pyramid schemes, or any other form of solicitation through the Services. You may not use the Services to promote products, services, communities, or content outside of the Prozilli ecosystem without express written authorization from Prozilli.
You may not impersonate Prozilli staff, moderators, administrators, developers, or any other individual associated with the management or operation of the Services. You may not impersonate other users, public figures, law enforcement officers, government officials, or representatives of any organization. You may not use usernames, profile pictures, bios, or other profile elements designed to mislead others into believing you are someone you are not.
You may not share, distribute, transmit, or make available any content that is sexually explicit, pornographic, obscene, excessively violent, gory, or otherwise not safe for work ("NSFW") in any Service that has not been explicitly designated for such content. You may not share any content that depicts, promotes, encourages, or facilitates illegal activity, including but not limited to drug use, weapons trafficking, human trafficking, child exploitation, terrorism, or any form of criminal conduct. The sharing, distribution, or possession of child sexual abuse material ("CSAM") through any Service will result in immediate and permanent termination, reporting to law enforcement, and cooperation with any resulting investigation.
You may not attempt to disrupt, disable, overload, impair, or interfere with the proper functioning of any Service. This includes but is not limited to distributed denial-of-service (DDoS) attacks, denial-of-service (DoS) attacks, flooding, mail bombing, packet manipulation, deliberate crashing of servers, interference with network infrastructure, or any other action designed to degrade or prevent the normal operation of the Services.
You may not use any automated means, including but not limited to bots, crawlers, scrapers, spiders, data miners, or similar tools, to access, collect, harvest, extract, or compile data from the Services without the prior written consent of Prozilli. You may not collect or store personal data about other users without their explicit consent. This prohibition includes scraping of user profiles, chat logs, stream data, roleplay logs, CAD/MDT records, or any other data accessible through the Services.
You may not reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive the source code, algorithms, data structures, or underlying ideas of any Service, software, tool, script, or system operated by Prozilli. You may not attempt to circumvent, disable, or interfere with any security features, access controls, digital rights management systems, or other protective measures implemented by Prozilli.
You may not use the Services, or any content obtained through the Services, for any commercial purpose without the prior written authorization of Prozilli Inc. This includes but is not limited to selling access to the Services, monetizing content derived from the Services (beyond standard platform monetization such as Twitch subscriptions or YouTube ad revenue on your own content), charging for services performed within the Services, or using the Services as part of a business offering.
You may not attempt to exploit, manipulate, or abuse the LISA AI system or any other AI-powered feature within the Services. Prohibited conduct includes but is not limited to: prompt injection attacks; jailbreaking or attempting to bypass safety filters, content restrictions, or system instructions; attempting to cause LISA to generate harmful, illegal, offensive, misleading, or inappropriate content; extracting system prompts, instructions, or proprietary information from AI systems; using AI-generated outputs to harass, deceive, or harm other users; flooding AI systems with excessive requests to degrade service quality; and attempting to use AI systems for any purpose that violates these Terms or applicable law.
You may not make threats of real-world violence, harm, or criminal activity against any individual, group, or property, whether directly or indirectly. This includes but is not limited to threats of physical violence, threats of swatting (making false emergency reports to law enforcement), threats of self-harm, and any communication that a reasonable person would interpret as a genuine threat. All credible threats will be reported to law enforcement immediately and without notice to the user.
You may not interfere with, undermine, or obstruct the moderation or administration of the Services. This includes but is not limited to publicly disputing moderation decisions in a manner designed to incite hostility, organizing campaigns against moderators or administrators, retaliating against users who report violations, and attempting to influence moderation decisions through manipulation or coercion.
The following additional terms apply specifically to your participation in ZO Syndicate RP, the FiveM roleplay server operated by Prozilli Inc. These terms supplement and do not replace the general Terms of Service.
ZO Syndicate RP is a fictional, interactive roleplaying environment. All in-character actions, statements, events, and scenarios that occur within the server are part of collaborative storytelling and gameplay. In-character actions do not reflect the real-world beliefs, intentions, or conduct of the players involved. Users acknowledge and agree that roleplay is inherently fictional, and participation in roleplay scenarios — including those involving simulated conflict, crime, law enforcement, or other dramatic situations — does not constitute an endorsement of or participation in any real-world activity.
ZO Syndicate RP operates under a serious roleplay standard. All players are required to adhere to the server rules as published in the ZO Syndicate Discord and/or in-game. These rules may include but are not limited to requirements for character development, realistic behavior, proper roleplay etiquette (e.g., no Random Deathmatch, no Vehicle Deathmatch, no metagaming, no powergaming, no fail RP), and compliance with staff instructions. Server rules are subject to change at any time, and it is your responsibility to stay informed of the current rules.
The CAD/MDT (Computer Aided Dispatch / Mobile Data Terminal) system used within ZO Syndicate RP contains entirely fictional game data. All records, reports, warrants, citations, vehicle registrations, criminal histories, and other data within the CAD/MDT are fictional and pertain exclusively to roleplay characters and scenarios. This data has no connection to real-world individuals, law enforcement databases, or legal systems. Users may not use CAD/MDT data for any purpose outside of the ZO Syndicate RP gameplay experience, and may not represent CAD/MDT data as real or factual in any context.
Decisions made by ZO Syndicate RP staff (including administrators, moderators, and designated senior staff) regarding roleplay disputes, rule interpretations, character actions, and server management are final. While staff will endeavor to make fair and consistent decisions, you acknowledge that roleplay disputes inherently involve subjective judgment and that staff decisions may not always align with your personal interpretation of events. Appeals may be submitted through designated channels as published in the ZO Syndicate Discord, but Prozilli reserves the right to uphold, modify, or reverse any decision at its sole discretion.
Bans, kicks, warnings, and other enforcement actions may be issued for violations of server rules, these Terms, or at the discretion of authorized staff. Enforcement actions may range from verbal warnings to permanent bans, depending on the severity and frequency of the violation. Prozilli is under no obligation to provide a specific number of warnings before issuing a ban. Permanent bans may be issued for serious violations, including but not limited to hacking, exploiting, harassment, doxxing, or repeated rule violations.
You may not buy, sell, trade, or exchange any in-game items, currency, vehicles, properties, characters, accounts, or any other virtual goods or privileges associated with ZO Syndicate RP for real-world money, cryptocurrency, goods, services, or any other form of real-world consideration. All in-game assets are the property of Prozilli Inc. and are licensed to you solely for use within the game environment. Any attempted real-money transaction involving ZO Syndicate RP assets is void and may result in permanent termination of all associated accounts.
ZO Syndicate RP operates on the FiveM platform (developed by Cfx.re/Cfx.re Collective). FiveM is a modification framework for Grand Theft Auto V, which is the intellectual property of Rockstar Games, a subsidiary of Take-Two Interactive Software, Inc. By participating in ZO Syndicate RP, you acknowledge that:
Prozilli makes no guarantees regarding the uptime, availability, performance, or continuity of ZO Syndicate RP. The server may be taken offline for maintenance, updates, or any other reason at any time, with or without notice. Server wipes, resets, economy changes, rule changes, and structural modifications may occur at Prozilli's discretion. You acknowledge that in-game progress, items, and data may be lost due to server maintenance, updates, bugs, or other circumstances, and that Prozilli is not liable for any such losses.
LISA is an artificial intelligence assistant developed and operated by Prozilli Inc. LISA is not a human being. LISA is a software system that generates responses using machine learning models and natural language processing. While LISA is designed to provide helpful, informative, and engaging interactions, LISA is a technological tool and should be understood as such. LISA's personality, conversational style, and community presence are the product of programming and training, not human consciousness, emotion, or intent.
Responses generated by LISA are produced algorithmically and may not always be accurate, complete, current, or appropriate. LISA may produce errors, hallucinations (plausible-sounding but incorrect information), outdated information, or responses that do not fully address your question or concern. You should independently verify any information provided by LISA before relying on it for any purpose. Prozilli does not warrant the accuracy, reliability, completeness, or timeliness of any information provided by LISA.
LISA is not a substitute for professional advice of any kind. You must not rely on LISA for legal advice, medical advice, financial advice, tax advice, mental health counseling, emergency services, or any other form of professional guidance. In the event of an emergency, you should contact your local emergency services immediately. LISA's responses should not be construed as professional opinions, diagnoses, recommendations, or endorsements.
LISA may store, process, and retain conversation history, interaction data, and contextual information for the purposes of providing personalized responses, improving service quality, maintaining community context, and operating cross-platform identity recognition. By interacting with LISA, you consent to the processing, storage, and use of your messages, queries, and interaction data by Prozilli's AI systems. Conversation data may be used to train, improve, and refine LISA's capabilities.
By sending messages to, interacting with, or otherwise engaging with LISA across any platform (including but not limited to Discord, Twitch chat, YouTube chat, Kick chat, and in-game interfaces), you expressly consent to the AI processing of your messages. This processing may include natural language understanding, sentiment analysis, contextual interpretation, user identification (in conjunction with linked accounts), and response generation.
Prozilli Inc. shall not be held liable for any content generated by LISA, including but not limited to inaccurate information, offensive statements produced in error, misinterpretations of user input, or any other AI-generated output. While Prozilli endeavors to maintain appropriate content filters and safety measures, no AI system is infallible, and occasional errors or inappropriate outputs may occur. Users who encounter concerning AI-generated content should report it to Prozilli staff immediately.
Users must not attempt to manipulate, trick, coerce, or exploit LISA or any other AI system to produce content that is harmful, illegal, offensive, discriminatory, threatening, sexually explicit, or otherwise in violation of these Terms. Users must not attempt to extract system prompts, proprietary instructions, API keys, internal configurations, or other confidential information from AI systems. Deliberate misuse of AI systems constitutes a violation of these Terms and may result in enforcement action.
All intellectual property rights in and to the Services, including but not limited to the Prozilli name, Prozilli Entertainment brand, Prozilli Gaming brand, ZO Syndicate brand, LISA brand and persona, logos, trademarks, service marks, trade dress, website design and layout, graphical user interfaces, stream overlays, graphics, animations, audio, video content, software, source code, scripts, tools, databases, and all other proprietary materials, are owned exclusively by Prozilli Inc. or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, Prozilli grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial purposes. This license does not include the right to: (a) modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content, information, software, products, or services obtained from the Services; (b) use any data mining, robots, scraping, or similar data gathering or extraction methods; or (c) use the Services for any purpose not expressly authorized by these Terms.
You retain ownership of any original content that you create and submit through the Services ("User Content"), subject to the license grant below. By submitting, posting, uploading, streaming, or otherwise making User Content available through any Service, you grant Prozilli Inc. a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, and otherwise exploit your User Content in connection with the operation, promotion, and improvement of the Services, in any media format and through any media channel, whether now known or hereafter developed.
You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to grant the foregoing license, and that your User Content does not infringe, misappropriate, or violate any third party's intellectual property rights, privacy rights, publicity rights, or other legal rights.
Prozilli respects the intellectual property rights of others and expects users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. § 512, Prozilli will respond to notices of alleged copyright infringement that comply with the DMCA and are properly submitted to our designated agent.
If you believe that your copyrighted work has been copied and is accessible on or through the Services in a way that constitutes copyright infringement, you may submit a DMCA takedown notice to our designated agent with the following information:
DMCA notices should be directed to: [email protected]
Prozilli reserves the right to remove any User Content that is alleged to infringe upon the intellectual property rights of others. Repeat infringers may have their access to the Services terminated.
If you interact with Prozilli streams (including but not limited to chat messages, donations, channel point redemptions, and other viewer interactions), your interactions may appear in, be recorded as part of, and be redistributed with the stream content. By participating in stream interactions, you consent to the recording, reproduction, and distribution of your username, messages, and interactions as part of the stream content, including in clips, highlights, VODs, and re-broadcasts across any platform.
All custom content created for or used within ZO Syndicate RP, including but not limited to custom scripts, vehicle models, map modifications, MLOs (Map Loader Objects), clothing assets, EUP (Emergency Uniforms Pack) configurations, CAD/MDT software, dispatch systems, server configurations, bot scripts, and other custom-developed assets, is the exclusive property of Prozilli Inc. unless otherwise agreed in writing. Users who contribute custom content to ZO Syndicate RP (such as custom vehicles, scripts, or map modifications) agree that such contributions become the property of Prozilli Inc. upon integration into the server, unless a separate written agreement provides otherwise.
Prozilli Gaming streams are live, largely unscripted broadcasts. Due to the live nature of streaming, content may include spontaneous commentary, unplanned events, viewer interactions, and real-time gameplay that has not been pre-reviewed or edited. Prozilli makes reasonable efforts to maintain content quality and community standards during streams but cannot guarantee that all content will be free from language, themes, or situations that some viewers may find objectionable.
Prozilli reserves the right to record, archive, clip, edit, and redistribute any and all stream content across any platform, in any format, for any purpose, including but not limited to promotional materials, highlight reels, compilations, social media posts, and partner or sponsor deliverables. This includes all audio, video, chat interactions, and viewer-generated content that appears during the stream.
Chat messages, donations, subscriptions, follows, channel point redemptions, and other viewer interactions that occur during a stream are considered part of the stream content. By participating in the stream chat or otherwise interacting with a live stream, you acknowledge and consent to your interactions being recorded, displayed, archived, and redistributed as part of the stream content. You retain no expectation of privacy for content you submit in public stream chats.
Prozilli makes no guarantee regarding the availability, frequency, duration, or schedule of streams. Streams may be cancelled, postponed, shortened, or extended at any time and for any reason, without notice. Scheduled streams are subject to change. Technical difficulties, platform outages, personal circumstances, and other factors may affect stream availability. Prozilli is not liable for any inability to deliver scheduled content.
Prozilli utilizes an RTMP multistream relay system to broadcast simultaneously to multiple platforms. By viewing a Prozilli stream on any platform, you acknowledge that the same content is being broadcast to other platforms concurrently. Platform-specific features (such as subscriber emotes, channel points, or platform-exclusive interactions) may differ between platforms, and Prozilli is not responsible for ensuring feature parity across all broadcast platforms.
In accordance with the Federal Trade Commission ("FTC") guidelines and applicable advertising regulations, Prozilli will clearly and conspicuously disclose any sponsored content, paid partnerships, or material connections between Prozilli and any brand, product, or service that is featured, promoted, or endorsed within the Services. Disclosures will be made in a manner that is clear, unambiguous, and noticeable to the audience.
Prozilli may enter into partnerships, sponsorships, or affiliate arrangements with third-party brands and organizations. Partner integrations within the Services — including on-stream mentions, product placements, branded content segments, sponsored gameplay, and promotional events — will be conducted in compliance with FTC guidelines, including the FTC's Endorsement Guides (16 CFR Part 255). Prozilli will ensure that any material connection between Prozilli and a sponsor is disclosed to the audience.
Prozilli may display advertisements, promotional content, and sponsored materials within its platforms, including but not limited to website banners, in-stream ads, Discord server promotions, and community announcements. The display of an advertisement does not constitute an endorsement by Prozilli of the advertised product, service, or company. Prozilli is not responsible for the content, accuracy, or availability of any third-party advertisements.
The Services may contain links to third-party websites, products, or services that are not owned or controlled by Prozilli. Prozilli has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. By using the Services, you expressly release Prozilli from any and all liability arising from your use of any third-party website or service.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PROZILLI INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PROZILLI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
PROZILLI MAKES NO WARRANTY OR GUARANTEE REGARDING THE UPTIME, AVAILABILITY, RELIABILITY, TIMELINESS, QUALITY, ACCURACY, OR COMPLETENESS OF THE SERVICES OR ANY CONTENT MADE AVAILABLE THROUGH THE SERVICES. THE SERVICES MAY BE SUBJECT TO INTERRUPTIONS, DELAYS, OUTAGES, ERRORS, AND OTHER PROBLEMS. PROZILLI IS NOT LIABLE FOR ANY INTERRUPTION OR CESSATION OF THE SERVICES, REGARDLESS OF THE CAUSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROZILLI INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UPON WHICH THE CLAIM IS BASED, INCLUDING BUT NOT LIMITED TO CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF PROZILLI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL, CUMULATIVE LIABILITY OF PROZILLI INC. ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO PROZILLI, IF ANY, DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).
Prozilli shall not be liable for any failure to perform or delay in performing any obligation under these Terms to the extent that such failure or delay is caused by circumstances beyond Prozilli's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil unrest, government actions or orders, embargoes, sanctions, labor disputes, strikes, lockouts, shortages of materials or supplies, power outages, internet outages, telecommunications failures, cyberattacks, platform outages (including outages of third-party platforms such as Twitch, YouTube, Discord, or FiveM), fire, flood, earthquake, and other similar events ("Force Majeure Events"). In the event of a Force Majeure Event, Prozilli's obligations shall be suspended for the duration of the event.
You acknowledge that use of the Services involves inherent risks, including but not limited to exposure to user-generated content that may be offensive or objectionable, interactions with other users who may act inappropriately, potential loss of data or in-game progress, and reliance on internet connectivity and third-party platforms. You voluntarily assume all such risks and agree that Prozilli shall not be liable for any harm arising from these inherent risks.
You agree to indemnify, defend, and hold harmless Prozilli Inc., its officers, directors, employees, agents, affiliates, partners, suppliers, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, liabilities, damages, losses, costs, and expenses (including but not limited to reasonable attorneys' fees, court costs, and settlement amounts) arising out of or in connection with:
This indemnification obligation shall survive the termination of these Terms and your cessation of use of the Services. Prozilli reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with Prozilli's defense of such claims.
Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") informally by contacting Prozilli at [email protected]. Both parties agree to negotiate in good faith for a period of at least sixty (60) days from the date the Dispute is first communicated in writing ("Informal Resolution Period"). If the Dispute is not resolved during the Informal Resolution Period, either party may proceed to binding arbitration as described below.
If a Dispute cannot be resolved through informal negotiation, you and Prozilli agree that any Dispute shall be resolved exclusively through binding individual arbitration, rather than in court, except that either party may bring an individual action in small claims court if the Dispute qualifies. The arbitration shall be conducted by a single, neutral arbitrator in accordance with the rules of the American Arbitration Association ("AAA"), as modified by these Terms. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
YOU AND PROZILLI AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST PROZILLI. UNLESS BOTH YOU AND PROZILLI AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.
These Terms and any Dispute arising out of or in connection with these Terms or the Services shall be governed by and construed in accordance with the laws of the United States of America and the State of Texas, without regard to its conflict of laws principles. To the extent that litigation is permitted under these Terms, you and Prozilli consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Texas.
You agree that any claim or cause of action arising out of or related to the Services or these Terms must be filed within one (1) year after such claim or cause of action arose. Failure to file within this period shall result in the permanent barring of such claim.
Notwithstanding the foregoing, Prozilli may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of Prozilli's intellectual property rights, confidential information, or other proprietary rights.
Prozilli reserves the right to suspend, restrict, or terminate your access to any or all Services at any time, for any reason or no reason, with or without notice, and without liability. Reasons for termination may include but are not limited to violations of these Terms, violations of community guidelines, conduct that Prozilli deems harmful to the community, legal requirements, law enforcement requests, or Prozilli's business needs.
You may stop using the Services at any time. You may request the deletion of your account or linked accounts by contacting [email protected]. Please note that ceasing to use the Services does not automatically delete your data or unlink your accounts; you must submit a specific request for data deletion or account unlinking.
Upon termination of your access to the Services, whether by you or by Prozilli:
The following sections shall survive termination of these Terms: Intellectual Property, Disclaimers & Limitations of Liability, Indemnification, Dispute Resolution, Severability, Entire Agreement, and any other provisions that by their nature should survive termination.
Prozilli reserves the right to modify, amend, update, or replace these Terms at any time, at its sole discretion. When modifications are made, Prozilli will update the "Last Updated" date at the top of these Terms. For material changes — defined as changes that significantly affect your rights or obligations — Prozilli will make reasonable efforts to provide notice through one or more of the following methods: posting a notice on the Services, sending a notification through Discord, announcing the change during a live stream, or sending a direct communication to registered users.
Your continued use of the Services after the posting of modified Terms constitutes your acceptance of and agreement to the modified Terms. If you do not agree to the modified Terms, you must discontinue use of all Services immediately. It is your responsibility to review these Terms periodically to stay informed of any changes.
Prozilli may also modify, update, or discontinue any Service, feature, or functionality at any time, with or without notice. Prozilli shall not be liable to you or any third party for any modification, suspension, or discontinuation of any Service.
If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, rule, or regulation, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.
These Terms, together with our Privacy Policy, any Service-specific rules or guidelines, and any other legal notices or agreements published by Prozilli on the Services, constitute the entire agreement between you and Prozilli Inc. with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, understandings, and agreements, whether written or oral, between you and Prozilli regarding the Services.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Prozilli's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Prozilli Inc.
The headings used in these Terms are for convenience only and shall not affect the interpretation or construction of any provision.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us through the following channels:
Prozilli Inc. (doing business as Prozilli Entertainment)
Website: prozilli.com
General & Partnership Inquiries: [email protected]
Legal Inquiries & DMCA Notices: [email protected]
For urgent matters, including reports of illegal content, credible threats, or child safety concerns, please contact [email protected] with the subject line "URGENT" and provide as much detail as possible. We will respond to urgent matters as quickly as feasible.
These Terms of Service are effective as of March 8, 2026. By continuing to use any Prozilli service, you acknowledge that you have read, understood, and agreed to be bound by these Terms.